Cancellation Policy + Damage
Late Arrivals: The City controls Dock 55 for loading and unloading passengers. We have to arrange times in advance with a 15 minute time-slot with the city for our pick-ups and drop-offs. If you’re late it will count against your time.
Cancellation Policy:
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Your deposit reserves the boat, a captain, a crew member and the county dock.
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If a charter is canceled within 7 days of the charter date or no cancellation received, the full deposit is forfeited by the client.
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Any cancellation greater than 7 days from the charter date will be subject to a $250 cancellation fee to cover expenses of pre-paying the county dock, the credit card transaction fee, committing to captain and crew member, and administrative fees. The balance will be returned to you within 7 days.
6% Wharf Fee:
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This is implemented from the Marina Officials
Security Deposit:
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Holds Boat, Time/Date, Captain and Crew Member
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See Cancellation Policy above.
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This security deposit is necessary for damages or excessive messes that require additional or professional cleaning. For example: Upholstery tears, carpet stains, bodily fluid clean up.
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Outsourced cleaning or repairs will be billed for the amount to repair + 15% Service fee
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Additional/excessive cleanup ie. bodily fluid (non-outsourced) $250 fee
